Orders can typically take 2-10 business days to process before they ship-excluding weekends and holidays. Some custom orders may take extended periods and you will be notified of this timeline.
Occasionally, we may not ship your entire order at the same time and may ship multiple piece orders to get your order to you as soon as possible. In this case, you will receive an email outlining what was shipped and what is pending. You can track your order using the tracking number provided.
We do not deliver to P.O. Boxes.
If for any reason your item is unavailable, we will notify you by email and your credit card will not be charged.
You may contact us by email at info@durefooeds.com if you have any questions or require assistance.