Food Safety

Dure Foods: Our Commitment to Food Safety

At Dure Foods Ltd., we are fully committed to creating the safest and highest quality products possible. We go above and beyond legal food safety and quality standards to produce food products that customers can trust and enjoy with peace of mind.

We have strict policies that maintain our high standards, and we require all staff to fully support these standards so that no flaw could ever go unnoticed.

For our customers, we vow to constantly strive to increase levels of customer satisfaction by improving every day. We watch every step of the production process carefully, preventing the possibility of any hazards from the first selection of raw ingredients to the distribution of the finished product.

We pride ourselves on creating a safe and accessible environment for our employees to work in, so they can work to their greatest potential. Each staff member is fully trained on our safety policy, and we are consistently working to improve that policy to become clearer and better than before.

Health and Safety Affiliations: Natural and Non-Prescription Health Products

Health CanadaAs a Canadian company primarily selling to the Canadian market, the standards of the food industry here are our greatest priority. The Natural and Non-Prescription Health Products Directorate has established the Natural Health Products Regulations in order to provide Canadian consumers with effective, safe and high-quality products.

These regulations include licensing requirements, evidence of safety and efficacy policies, clear and inclusive labeling, and full site licensing. They also outline what good manufacturing practices are, including proper sanitation programs, batch samples, recall reporting, product specifications, equipment and personnel standards, operations, stability and recording. Adhering closely to these regulations has provided an easy guide to safety and quality for Dure Foods.

Health and Safety Affiliations: British Retail Consortium Standard

Another set of safety standards Dure Foods complies with is the British Retail Consortium standard, created by the Global Food Safety Initiative’s Technical Committee. This standard has been accepted by 8 major international retailers including Wal-Mart and Tesco, among others.

Suppliers throughout the world in The Middle East, Africa, Asia, Europe, both North and South America, Australia and the Pacific islands use this standard as it has become extremely beneficial for all different kinds of players in the industry.

The BRC was created out of identified key components for operating procedures and food safety. Adherence to these guidelines earns a company a BRC certificate. The BRC is flexible enough to be able to constantly change to meet the current food environment and adhere to high customer standards while still providing a simple process for manufacturers to follow.

Health and Safety Affiliations: National Sanitation Foundation International

Dure Foods Ltd. is also affiliated with the National Sanitation Foundation international, a public health and safety organization dedicated to help protect the world’s consumer products and improve overall global human health. NSF is known to help businesses in the food industry navigate the complicated regulatory environment.

They offer a number of helpful services including training, auditing, testing, and certification. They focus on the areas of equipment, label claims, processing, packaging, storage, distribution, and supermarket practices. With the regulatory aid of NSF, Dure has yet another ally to support our dedication to the utmost level of safety and quality for our products.

If you’re interested in knowing more about this safety commitment or in ordering a product, call or contact us today!

Growth of a Family Business

The Growth Journey of Our Family Business

As a family company, Dure Foods Ltd. started out small and still remains small enough to truly care for each and every product and customer. Over it’s almost 40-year life span, Dure Foods has been building a family company based on our original values to create a trustworthy brand that creates quality food products.

Despite the setbacks and challenges that growing a family business poses, Dure Foods has successfully scaled while maintaining strong commitment to our community, our standards, and our core mission.


The idea for Dure Foods was conceived by Scott Malcolm in 1978 and began operating under this one-man team. He rented a corner space in a dilapidated Brantford, Ontario, warehouse to begin filling orders for liquid dish soap, Dure’s first product.

Malcolm hired his first employee to help him at the warehouse, and they grew such a strong bond that the two still work together today.

Initial Stages of Growth

By the end of the first five years of operation, Malcolm was able to hire a staff of five to help him pack soap, sugar, and coffee whiteners. Building off the specialty coffee trend of the 90s, Dure Foods began developing products within this niche. Our company found success with flavoured cappuccino mixes and began growing exponentially.

Soon after, Malcolm was able to construct a brand new packaging facility and even added on additional square footage a few years later to add more loading docks and rooms for production.

The Family Business

Scott Malcolm’s two sons later joined him in the family business, flanking him to help direct and guide the company through the many stages of growth, learning, and success. The three of them faced the same challenges large corporations must deal with, but as a smaller team with fewer resources, it proved to be a bit more testing.

Overcoming Challenges

They needed to remain ahead of the competition, constantly innovating and finding something unique they could add to the market. Eventually they found a successful and comfortable niche in fine blended powders such as coffee drinks, soup bases, teas, mousses, gravies and creamers.

Another challenge came in building relationships with both suppliers and with customers in order to provide the best products and receive the best reactions. For a small company like Dure Foods, there are fewer connections already built-in, and these relationships must be forged from the ground up through our own dedication to networking and pitching.

While this was a large challenge to the Malcolms, it also provided an opportunity for Dure Foods to create authentic relationships formed out of genuine alignment of values and goals, rather than out of corporate loyalty or industrial red tape.

Maintenance of Quality and Values

Even after building up a large team of production staff and executive members, Dure Foods has still been able to maintain the closeness and care that the original one-man operation began with.

Despite the extra complications that a family-operated business must take on compared to corporations, Dure Foods has been able to remain in a period of growth and success since its founding due to its primary goal of producing incredibly high-quality food products to each and every customer.

Support family businesses and trustworthy products by ordering, or contacting us today!